Shipping Policy

SPCoolB ships orders from China to customers in the United States.

Processing Time

Orders are typically processed and dispatched within 3–7 business days after payment is confirmed.

Estimated Delivery Time

Estimated delivery time is 7–15 business days after dispatch. Delivery times may vary because of carrier delays, customs processing, holidays, or other circumstances outside our control.

Shipping Fees

We offer free shipping to the United States for eligible orders, as stated on each product page.

Customs, Duties, and Taxes

Customers are responsible for any customs duties, import taxes, brokerage fees, or other charges that may apply to their order. SPCoolB does not collect or pay these charges on the customer’s behalf.

Order Issues

If you have questions about an order or shipment, contact us at cxn@spcoolb.com.

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